The No. 1 U.S. mobile service started taking online orders for its Apple Inc iPhone at 3 a.m. EST on Thursday, a week before it is due to hit its store shelves. Verizon Wireless had said it was preparing for heavy demand. Spokeswoman Brenda Raney said the company was pleased with how the online system had performed and that "the majority of customers have been able to process their orders with no problems." However, this was not the case for everybody.
"We are aware that some customers have received error messages and we are working through the issues with the individuals to ensure they get their order placed," Raney said.
Verizon's launch of online sales ended AT&T Inc's more than three-year hold on U.S. operator distribution of the popular device.
When AT&T and Apple launched pre-orders of the iPhone 4 in June last year, heavy demand caused technical problems on both companies' websites.
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