E-mail outage affecting the White House

The White House reportedly had some technical problems that caused its e-mail system to shut down for a little while.  The heat reportedly wasn't working in some parts of the building, and some officials used an alternative source to keep warm.E-mail outages and broken printers are commonplace in many offices.
But what do you do when it happens at the White House?
An outage affecting unclassified White House e-mail accounts began at around 7:45 a.m. Thursday and stretched well into the afternoon, which meant the most tech-savvy administration in history spent most of the day relying on papers, pens and landlines.
Reporters first inquired Thursday morning after e-mails sent to normally responsive contacts went unanswered.